Last Updated : 07/06/2023
1.1 Personal Identification Information:
We may collect personal identification information from users in various ways, including but not limited to, when users visit our Website, subscribe to our newsletter, fill out a contact form, or interact with other activities, services, features, or resources we make available on our Website. Users may be asked for their name, email address, mailing address, or phone number. We will collect personal identification information only if voluntarily submitted by users. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Website-related activities.
1.2 Non-Personal Identification Information:
We may collect non-personal identification information about users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer or device used, technical information about users’ means of connection to our Website (such as the operating system and the Internet service providers utilized), and other similar information.
2.1 Purpose of Collection:
We collect and use users’ personal information for the following purposes:
To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Website.
To send periodic emails: We may use the email address to send users information and updates pertaining to their orders or inquiries. It may also be used to respond to their questions, requests, or other inquiries. If the user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
2.2 Legal Basis:
We will only process your personal information if we have a lawful basis for doing so. The legal basis for processing your personal information may include the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, or legitimate interests pursued by us or a third party.
Information Storage and Security
3.1 Data Storage:
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.
3.2 Data Retention:
4.1 Third-Party Service Providers:
We may share your personal information with third-party service providers to assist us in operating our business and the Website, or to perform certain services on our behalf. These third-party service providers are obligated to keep your personal information confidential and secure.
4.2 Legal Compliance:
We may disclose your personal information if required by law, regulation, legal process, or governmental request.
5.1 Access, Rectification, and Erasure:
You have the right to request access to the personal information we hold about you, the right to rectify any inaccurate information, and the right to have your personal information erased.
5.2 Consent Withdrawal:
If you have provided your consent for the collection, processing, and storage of your personal information, you have the right to withdraw your consent at any time.
5.3 Data Portability:
You have the right to receive the personal information you provided to us in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
5.4 Right to Object and Restrict Processing:
You have the right to object to the processing of your personal information in certain circumstances and to request the restriction of the processing of your personal information.